We want you to be fully satisfied with your purchase. If you are not completely happy with your order, you may return it under the following conditions:
Items must be returned within 7 days of receipt. To be eligible for a return, the item must be unused and in the same condition that you received it, with all original packaging and tags attached.
Unfortunately, we cannot accept returns for items that are custom-made or personalized. Please review your order carefully before purchasing.
To initiate a return, please contact our customer service team at gayathrithreadcouture@gmail.com. Provide your order number and details of the item you wish to return. Our team will provide you with instructions on how to proceed.
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment.
Modification: We reserve the right to modify this Return Policy at any time. Changes will be effective immediately upon posting.
Return shipping costs are the responsibility of the customer, except in cases where the return is due to our error (e.g., incorrect or defective item).
If you have any questions or need further assistance, please feel free to reach out to our customer service team.
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